Work
Current
Product Lead — New Products, Mozilla
2019 – PresentLeading a small team. My role spans product management, design, and hands-on code, customer support, marketing — often all in the same sprint.
Earlier explorations that shaped the product thinking: a data removal integration with Mozilla Monitor, a link-in-bio tool, a value-based shopping browser extension, single-person fediverse server hosting. Also served as experience design team lead and design strategist in prior organizational iterations.
Previous
UX Researcher — Verizon Connect
2018 – 2019Strategic and tactical research across consumer and commercial fleet management products. Work spanned foundational and early product research, usability testing, service design, and cross-functional collaboration with product and engineering teams.
Research Scientist — Georgia Institute of Technology
2015 – 2018IPAT and Center for Urban Innovation. Research at the intersection of smart cities, civic technology, and the future of work. Projects included community-scale technology deployments and design research with municipal agencies. Taught courses of civic tech and public policy.
PhD, Digital Media — Georgia Tech
2011 – 2015Public Design Workshop. Dissertation on user experience and innovation. Research on civic tech, public design, and workplace culture(s). Taught interaction design and 3D modeling. Funded by the Intel Science and Technology Center for Social Computing grant.