Current

Product Lead — New Products, Mozilla

2019 – Present

Leading a small team. My role spans product management, design, and hands-on code, customer support, marketing — often all in the same sprint.

Solo Grow — Managed growth/marketing service for small businesses. Two-person team; my role spans product, design, internal tooling, and GTM.
Postful — Social media authoring and scheduling tool. Led product from zero to launch; now in maintenance.
Bosque — Local, self-hosted code assistant. Never left exploration.

Earlier explorations that shaped the product thinking: a data removal integration with Mozilla Monitor, a link-in-bio tool, a value-based shopping browser extension, single-person fediverse server hosting. Also served as experience design team lead and design strategist in prior organizational iterations.

Previous

UX Researcher — Verizon Connect

2018 – 2019

Strategic and tactical research across consumer and commercial fleet management products. Work spanned foundational and early product research, usability testing, service design, and cross-functional collaboration with product and engineering teams.

Research Scientist — Georgia Institute of Technology

2015 – 2018

IPAT and Center for Urban Innovation. Research at the intersection of smart cities, civic technology, and the future of work. Projects included community-scale technology deployments and design research with municipal agencies. Taught courses of civic tech and public policy.

PhD, Digital Media — Georgia Tech

2011 – 2015

Public Design Workshop. Dissertation on user experience and innovation. Research on civic tech, public design, and workplace culture(s). Taught interaction design and 3D modeling. Funded by the Intel Science and Technology Center for Social Computing grant.